Last Updated: June 2025

Terms and Conditions — CardRummy Pakistan Gaming Platform

These Terms and Conditions govern your use of the cardrummy platform — our website, mobile interface, games, betting services, promotions and all associated features. Please read them carefully before registering or placing any bets. By creating an account on cardrummy, you confirm that you have read, understood and agreed to everything on this page.

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Key Points at a Glance

A summary of the most important rules — the full terms below apply in their entirety.

You Must Be 18 or Older

CardrRummy is strictly for adults. No person under 18 years of age may register, deposit, play or receive bonuses on the platform. Age verification may be requested at any time.

One Account Per Person

Each individual may hold only one cardrummy account. Duplicate accounts — whether under the same name, phone number, device, or payment method — will be closed and balances may be voided.

All Transactions in PKR

CardrRummy operates entirely in Pakistani Rupees. Deposits and withdrawals are processed via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard — no foreign currency conversion.

Bonuses Have Wagering Requirements

All promotional bonuses on cardrummy carry wagering requirements that must be met before withdrawal. Bonus funds are separate from real money and are used first. Full terms are stated on the Promotions page.

Fair Play Is Mandatory

Any form of cheating, collusion, bot use, abuse of bonuses, or exploitation of software errors is prohibited. CardrRummy reserves the right to void winnings and close accounts where fair play rules are violated.

Responsible Gaming Tools Available

Deposit limits, session limits, cool-off periods and self-exclusion are all available to every cardrummy player at any time from the account dashboard, free of charge and effective immediately.

1. Definitions

Throughout these Terms and Conditions, the following terms carry the meanings defined below. Understanding them will help you read the rest of this document accurately.

  • "Platform" means the cardrummy website, mobile interface, applications and all associated services available at cardrummy.best.
  • "We", "Us", "Our" refers to the company operating the cardrummy platform and all its services.
  • "You", "Player", "Member" refers to any individual who registers or uses the cardrummy platform.
  • "Account" means the personal account held by a player on cardrummy, denominated in Pakistani Rupees (PKR).
  • "Real Money Balance" means funds deposited by the player that have not been designated as bonus funds.
  • "Bonus Funds" means promotional credits awarded by cardrummy under specific bonus terms.
  • "Wagering Requirement" means the number of times bonus funds must be played through before they can be withdrawn.
  • "KYC" (Know Your Customer) means the identity and payment verification process cardrummy may require for account security.

2. Eligibility & Registration

2.1 Age Requirement

You must be at least 18 years of age to register and use the cardrummy platform. By completing registration, you confirm that you are 18 or older. We reserve the right to request proof of age at any time and to suspend accounts pending verification. If a player is found to be underage, all winnings will be voided and any deposits refunded to the original payment source.

2.2 One Account Policy

Each person may hold only one active cardrummy account. This applies regardless of device, phone number, email address, or payment method used. If we detect duplicate accounts linked to the same individual, we will close all duplicate accounts. Bonuses claimed during duplicate account activity will be voided. Any real money deposits in the duplicate account will be returned to the payment method used.

2.3 Registration Information

You must provide accurate, current and complete information when registering on cardrummy. This includes your real name, Pakistani mobile number, date of birth, and any other fields requested. Providing false information — including falsifying your age — is a serious breach of these Terms and Conditions and will result in account closure.

2.4 Account Security

You are responsible for maintaining the confidentiality of your cardrummy account credentials. Do not share your password, PIN, or OTP with anyone. Any activity conducted through your account is your responsibility. If you believe your account has been compromised, contact cardrummy support immediately.

Important: CardrRummy will never ask for your account password via phone, SMS, or email. If you receive any such request, do not respond and report it to support immediately.

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3. Account Rules

3.1 Account Verification (KYC)

CardrRummy may require you to complete identity verification before processing withdrawals or removing certain account restrictions. Verification typically involves submitting a copy of your CNIC (Computerised National Identity Card) and proof of the payment method used for deposits. Failure to complete verification within a reasonable timeframe may result in account restriction.

3.2 Account Inactivity

An account is considered inactive if no login, deposit, withdrawal or bet has been placed for a continuous period of 12 months. Inactive accounts may be subject to a monthly administration fee of Rs 200, deducted from the account balance until it reaches zero or the account is reactivated. You will be notified by SMS before any fee is applied.

3.3 Account Closure by Player

You may request closure of your cardrummy account at any time by contacting our support team. Any real money balance remaining at the time of closure will be refunded to your last verified payment method. Bonus funds not yet converted to withdrawable cash will be forfeited upon voluntary closure.

3.4 Account Closure by CardRummy

We reserve the right to close or suspend any cardrummy account that is found to be in violation of these Terms and Conditions, engaged in fraudulent activity, involved in money laundering, or otherwise acting against the fair operation of the platform. Where closure is due to confirmed fraud or money laundering, funds in the account may be withheld pending investigation.

4. Deposits & Withdrawals

4.1 Supported Payment Methods

CardrRummy accepts deposits and processes withdrawals via the following Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, Visa and Mastercard debit/credit cards. All transactions are denominated in Pakistani Rupees (PKR). CardrRummy does not accept payments in any foreign currency.

4.2 Minimum Deposit

The minimum deposit amount on cardrummy is Rs 200. There is no maximum deposit limit, however large deposits may trigger additional verification requirements under our KYC policy.

4.3 Withdrawal Processing

Withdrawal requests to Easypaisa and JazzCash are processed within 60 seconds on verified accounts during normal operating hours. Bank transfers via IBFT typically process within one to two hours. Visa/Mastercard withdrawals may take one to three business days depending on the issuing bank. CardrRummy does not charge any fee on withdrawals.

4.4 Withdrawal Eligibility

To withdraw funds from your cardrummy account, your account must be verified (KYC complete), you must have met the wagering requirements on any active bonus, and the withdrawal must be processed to a payment method you have previously used to deposit — this is a standard anti-fraud measure.

Note: CardrRummy processes withdrawals to the same payment method used for deposits. If your original deposit method is no longer available, contact support before requesting a withdrawal to avoid delays.

4.5 Refused Deposits

We reserve the right to refuse or return any deposit at our discretion, particularly where the deposit appears to be associated with fraudulent activity, money laundering, or a payment method not registered in the player's own name. CardrRummy does not accept third-party deposits.

MethodMin DepositWithdrawal TimeFee
EasypaisaRs 200Under 60 secNone
JazzCashRs 200Under 60 secNone
NayaPayRs 200Under 2 hoursNone
SadaPayRs 200Under 2 hoursNone
IBFTRs 5001–2 hoursNone
Visa / MastercardRs 5001–3 business daysNone

5. Bonuses & Promotions

5.1 Welcome Bonus

New players on cardrummy are eligible for a 200% welcome bonus on their first deposit, up to a maximum of Rs 50,000. This bonus is available to players who register for the first time, make a qualifying first deposit of at least Rs 500, and have not previously held an account on the platform. The bonus is credited automatically to the account within minutes of the qualifying deposit being processed.

5.2 Wagering Requirements

All bonuses credited to cardrummy accounts are subject to wagering requirements which must be completed before any withdrawal of bonus-derived funds is permitted. The standard wagering requirement for the welcome bonus is 30x the bonus amount. Wagering requirements must be met within 30 calendar days of the bonus being credited, after which any unused bonus and associated winnings will expire.

5.3 Game Contribution to Wagering

Different game types contribute different percentages towards meeting the wagering requirement on cardrummy. Sports betting wagers contribute 100%. Aviator and slots contribute 100%. Live Casino games (Baccarat, Teen Patti, Roulette) contribute 20%. Ludo and board game stakes contribute 50%. The specific contribution for any game is displayed within the game lobby on cardrummy.

5.4 Cashback Bonuses

Daily cashback and weekly reload promotions on cardrummy are credited as withdrawable cash with no additional wagering requirement unless the specific promotion page states otherwise. Cashback is calculated on net losses in the relevant period and credited automatically.

5.5 Bonus Abuse

Any attempt to exploit bonuses on cardrummy through duplicate accounts, structured betting designed to meet wagering requirements with minimal risk, or any other strategy that cardrummy determines to be bonus abuse will result in the cancellation of all bonus funds, potential voiding of associated winnings, and account closure. We monitor all bonus activity and reserve the right to make the final determination on what constitutes abuse.

One bonus at a time: Only one cardrummy bonus can be active on your account at any given time. If you deposit while a bonus is active, the new deposit will not trigger a new bonus until the current one is completed or expired.

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6. Betting & Gaming Rules

6.1 Bet Acceptance

CardrRummy reserves the right to refuse, void or limit any bet at its discretion. Bets are accepted only when confirmed by the platform and a bet reference number is generated. Bets that appear confirmed on your screen but are not recorded in your betting history should be reported to support immediately.

6.2 Obvious Errors

In the event of obvious pricing errors — for example, a bet offered at odds that are manifestly incorrect due to a technical error — cardrummy reserves the right to void the affected bets and refund the stake to the player's account. This applies regardless of whether the bet has already been settled. Players who appear to have systematically exploited obvious errors may have their accounts reviewed.

6.3 Sports Betting Rules

All sports bets on cardrummy are governed by the specific sport rules published in the Sports Betting section. In the case of a match being abandoned, postponed, or declared void by the relevant sporting authority, bets will be settled according to cardrummy's published void and abandonment policy for that sport. Cricket matches abandoned due to weather are settled as void unless at least one full innings has been completed in T20 format.

6.4 Live Casino Rules

Live Casino bets on cardrummy are final once the betting window closes and the dealing begins. Technical disconnections after betting has closed do not entitle the player to a refund — the result stands as determined by the dealer at the live table. In the event of a verified technical fault affecting the live studio feed itself, cardrummy will void the affected round and return all stakes.

6.5 Minimum and Maximum Stakes

Minimum and maximum stake limits apply to each game on cardrummy and are displayed within the game interface before any bet is placed. These limits may vary between game types, table variants, and VIP tiers. CardrRummy may adjust stake limits at any time.

7. Prohibited Conduct

The following actions are strictly prohibited on cardrummy and will result in account suspension, balance forfeiture, and where applicable, reporting to relevant authorities:

  • Using automated software, bots, scripts, or any non-human mechanism to place bets or interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game mode.
  • Exploiting software bugs, pricing errors, or platform vulnerabilities for financial gain.
  • Registering or operating more than one cardrummy account at the same time.
  • Using payment methods not registered in your own name, or using payment methods obtained through fraud.
  • Using cardrummy accounts for money laundering, structuring, or any other financial crime.
  • Attempting to circumvent responsible gaming limits or self-exclusion through new account registration.
  • Sharing account credentials or allowing third parties to use your cardrummy account.
  • Making threatening, abusive or offensive communications to cardrummy staff or other players.

CardrRummy employs real-time fraud detection and account monitoring. Suspicious patterns are flagged automatically and reviewed by our security team. We cooperate fully with law enforcement in cases of confirmed financial crime.

8. Responsible Gaming

CardrRummy is committed to providing a safe and enjoyable gaming environment. We recognise that for a small number of players, gambling can become problematic. The following tools are available to every cardrummy account holder at no cost:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit. Limit reductions take effect immediately; increases require a 24-hour cooling period.
  • Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
  • Cool-Off Periods: Take a break from cardrummy for 24 hours, 7 days, 30 days, or 90 days. During a cool-off, your account is suspended and no bets can be placed.
  • Self-Exclusion: Permanently or indefinitely exclude yourself from cardrummy. Self-exclusion is immediate and cannot be reversed for the duration chosen. Minimum self-exclusion period is 6 months.
  • Reality Checks: Set a reminder that appears during your session at intervals you choose, showing you how long you have been playing and your net session result.

All responsible gaming tools can be accessed from your account settings on cardrummy. For further support, you may contact our support team directly — we take problem gambling seriously and our team is trained to assist. Additional resources and support organisations are listed on our Responsible Gaming page.

9. Intellectual Property

All content on the cardrummy platform — including but not limited to the brand name, logo, game interfaces, graphic designs, written content, software, and data structures — is the property of the cardrummy operating company and protected by applicable intellectual property law. You are granted a limited, personal, non-transferable licence to use the platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, modify, or create derivative works from any cardrummy content without our prior written permission. You may not use the cardrummy brand name, logo, or any associated trademarks in any manner that implies endorsement or affiliation without express written authorisation.

10. Limitation of Liability

CardrRummy provides its platform on an "as is" basis. While we work hard to maintain continuous availability and accurate operation, we do not guarantee that the platform will be available at all times or free from errors. Scheduled and unscheduled maintenance may result in temporary service interruptions.

To the maximum extent permitted by applicable law, cardrummy's total liability to any player for any cause — whether in contract, tort, negligence, or otherwise — is limited to the real money balance held in the player's cardrummy account at the time the claim arises. We are not liable for indirect, consequential, or incidental losses including loss of expected winnings or profits.

CardrRummy is not responsible for losses arising from internet connectivity issues on the player's side, hardware or software failures on the player's device, or actions taken by the player's network provider or payment institution.

11. Privacy & Data

CardrRummy collects and processes personal data to operate player accounts, process transactions, verify identity, prevent fraud, comply with legal obligations, and improve the platform. The full details of what data we collect, how we use it, who we share it with, and your rights regarding your data are set out in our Privacy Policy, which forms part of these Terms and Conditions.

By registering on cardrummy, you consent to the collection and processing of your data as described in our Privacy Policy. You may withdraw consent for non-essential data processing at any time by contacting our support team, noting that withdrawal of consent for essential processing (such as identity verification) may result in account limitations.

12. Amendments to These Terms

CardrRummy reserves the right to update, amend, or replace these Terms and Conditions at any time. We will notify registered players of material changes via SMS or in-platform notification with at least seven days' notice before the changes take effect. The date of the most recent update is displayed at the top of this page.

Continued use of the cardrummy platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree to revised terms, you should stop using the platform and request account closure before the effective date of the change.

13. Governing Law & Disputes

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any dispute arising out of or in connection with your use of cardrummy that cannot be resolved through our internal customer support process will be subject to the jurisdiction agreed in our operating licence terms.

Before initiating any formal dispute process, players are encouraged to contact cardrummy support to seek resolution. Our support team has the authority to resolve most account, payment, and bonus disputes without escalation. For unresolved complaints, you may write to our dedicated complaints address listed below.

14. Contact Us

If you have any questions about these Terms and Conditions, your cardrummy account, or any aspect of the platform, you can reach us through the following channels:

  • Live Chat: Available 24/7 from within the cardrummy platform — average first response under 10 minutes.
  • Email: support@cardrummy.best — responses within 4 business hours for standard queries.
  • Complaints: For formal complaints, email complaints@cardrummy.best with your account ID and a description of the issue. We acknowledge all formal complaints within 24 hours and aim to resolve within 5 business days.

Our support team communicates in both English and Urdu. Please feel free to write in whichever language is more comfortable for you.

Frequently Asked Questions — Terms & Conditions

Quick answers to the questions Pakistani cardrummy players ask most often about the rules.

No. CardrRummy's one-account policy applies per person, not per phone number or device. If our system detects that two accounts are associated with the same individual — through shared device IDs, payment methods, IP addresses, or identity documents — both accounts will be investigated and the duplicate closed. Any bonuses claimed through duplicate accounts will be voided. If you have accidentally created a second account, contact support immediately to have the duplicate closed and your main account reinstated.

The outcome depends on the nature of the violation. For most rule breaches — such as bonus abuse that does not involve fraud — cardrummy will void the bonus balance and associated winnings but return the real money deposits to the player's verified payment method. For serious violations involving confirmed fraud, money laundering, or criminal activity, real money balances may be withheld pending investigation and may be subject to reporting to the relevant Pakistani authorities. CardrRummy will always communicate the reason for account closure and the status of any remaining balance.

It depends on the cause of the disconnection. If your internet connection drops after the betting window has closed and the deal has started, the round stands and the result is determined by the live dealer — no refund is issued for disconnections on the player's side. If the disconnection is caused by a verified technical fault in the cardrummy live studio or platform infrastructure — not the player's device or network — the affected round will be voided and all stakes returned. You can check your betting history to confirm whether a round was settled or voided.

Self-exclusion can be activated from your account dashboard under Settings → Responsible Gaming → Self-Exclusion. You choose the duration (minimum 6 months) and confirm. The exclusion takes effect immediately — you will be logged out and unable to access your account for the chosen period. CardrRummy will also block any attempts to create a new account using the same identity during the exclusion period. If you need to self-exclude urgently, contact live chat support directly and the support team can apply the exclusion to your account in real time.

Understood the Terms? Join CardRummy Today

Register your free account in under two minutes using your Pakistani mobile number. Claim your 200% welcome bonus up to Rs 50,000, deposit via Easypaisa or JazzCash and start playing immediately.

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